CLIENT ORIENTATION
Knowing how to adapt to the needs of its customers
LEADERSHIP AND CONSTANCE OF VISION
Initiate, support and promote the quality management system
INVOLVEMENT AND COLLABORATION
Involve the company's employees in its objectives
PROCESS APPROACH
Manage resources and activities and processes
CONTINUOUS PERFORMANCE IMPROVEMENT
Continuously improve products, services or processes
FACT-BASED DECISION MAKING
Rely on precise data to make a decision
POSITIVE RELATIONSHIP MANAGEMENT
Mutually beneficial relationships with our customers, service providers and partners allow everyone to "create value"